Oshibori towel served on a tray at a restaurant table

    A Short Guide

    How to Use an Oshibori Towel

    A few quiet rules. Warm or cold, hands first, returned folded.

    Designed in the USA
    Individually sealed for hygiene and freshness
    Trusted by hotels, restaurants and private aviation

    The Basics

    Three steps, no more

    1. Receive. Take the rolled towel from the tray with both hands when offered. A small bow or a thank you is the right reply.
    2. Unfold and wipe. Open the towel and clean your hands gently. In traditional Japanese restaurant etiquette, the oshibori is intended primarily for the hands, not the face, the table, the utensils or the menu.
    3. Return it. Refold the towel and place it back on the tray. The service team will collect it before the first course.

    Temperature

    Hot in winter, cold in summer

    Warm oshibori

    Steamed or warmed to a gentle heat. Offered in cooler months and at evening service. The warmth eases tension in the hands and signals welcome before the first word.

    Chilled oshibori

    Cooled and lightly scented with citrus or green tea. Offered in summer, on flights, by the pool, on yachts. A quiet refresh at exactly the right moment.

    Etiquette

    A few quiet rules

    • In a traditional Japanese restaurant, use the oshibori for your hands, not the face, table, utensils or menu.
    • In spas, gyms, airlines and outdoor hospitality settings, a refresh towel may also be offered for the face or neck when the host or service context makes that purpose clear.
    • Do not wipe the table, your cutlery or the menu with it.
    • Return it folded, not crumpled. It is a small mark of care.
    • If a fresh oshibori is offered between courses, accept it. The pause is part of the meal.

    In Service

    How hospitality teams serve oshibori towels

    In fine dining, the oshibori is presented before the menu, often on a small wooden or stone tray. The temperature follows the season. The scent, when one is used, is light enough not to compete with the food.

    In hotels and resorts, oshibori appears at check-in, at the spa, by the pool, and on the turndown tray. Each touchpoint is a small gesture, repeated quietly across the stay.

    In private aviation and on yachts, oshibori is part of the welcome and the meal service. Sealed, single-use, easy to chill or warm.

    For deeper background, see what an oshibori towel is. Want to try the ritual at home? Follow our guide on how to make an oshibori towel at home, including how to make a hot towel at home in under five minutes.

    Frequently Asked

    Common questions

    For Business

    Serve oshibori to your guests

    Designed in the USA. Sealed, scented, ready for service. Request samples or wholesale pricing.